Who am I?
Hi there! So a bit about me to start off.
I’m Frederique, also known as Fefe. Born in Switzerland but a global citizen at heart, I’ve lived and worked all over the world, from the shores of Egypt to Thailand. These experiences have not only shaped who I am but have also enriched my skills and perspective in countless ways. Right now, you can find me soaking up the beautiful Spanish lifestyle, where I’m proud to call home.
I left school early and jumped straight into the university of life, and boy, has it been an adventure. My career started in the depths of the ocean as a scuba diving instructor, a role that taught me the importance of adaptability and clear communication. Over time, I worked my way up to managing life on the waves—taking on positions like cruise director, purser, stewardess, and even rolling up my sleeves as an AB or sous-chef when needed.
Eventually, I transitioned from working at sea to managing large-scale maritime operations. As the operations manager for a fleet of six vessels in Egypt and the Maldives, and later supporting the central operations of 14 vessels across 11 countries, I gained a rock-solid foundation in the tourism and maritime sectors. My responsibilities ranged from on boarding franchisees and auditing vessel compliance to negotiating marine insurance (yes, I hold a diploma in marine insurance!), crisis management, and marketing support. I’ve always been the go-to person in any situation—known for being a “cool head in a crisis” and the jack-of-all-trades every team needs.
What Drives Me?
The thing about me is that I’m naturally curious and passionate about learning, which is why I love diving into the unique challenges and needs of each of my clients. I’m enthusiastic, detail-oriented, and have a knack for making even the most complex processes simple and streamlined. I genuinely enjoy bringing order and efficiency to operations, making everything run like clockwork. With my background, I offer expert skills in logistics, operations, and everything in between, from administrative wizardry to content creation for blogs and social media.Outside of work, when I’m not busy streamlining operations or crafting content, you’ll find me hiking, enjoying time with my family, or—no surprise—out at sea. I thrive on the energy of new challenges, and I’m always eager to learn something new.
My Toolbox
- Proficient with Microsoft, Google, Zoho, Canva and Freshworks suites
- Solid knowledge of Gantt chart tools and basic Adobe suite skills
- Content creation and social media administration
- Crisis management and problem-solving expert
- Disciplined, self-motivated, and highly organised
- Focused on delivering outstanding customer experiences
- Experienced in marine insurance and vessel compliance
- Strong communication and multi-tasking abilities
- OCD – I pay attention to the details and enjoy organising: the messier, the happier I am!
Clear Coast Solutions
After tiring of the corporate world, I realised that my higher purpose was to support small and medium-sized businesses. I find these types of businesses fascinating, each with its own story, challenges, and potential. That’s also when I discovered that the diverse skills I’d honed over the years—from logistics and operations to marketing and crisis management—could be invaluable to you, business owners. And so, Clear Coast Solutions was born: a virtual assistant business dedicated to helping entrepreneurs and growing companies streamline their operations, save time, and thrive.